A few words about Blameless culture - cat /dev/brain

Great article going into specifics on what a 'blameless' retrospective is, with specific examples.

My summary of blameless culture is: when there is an outage, incident, or escaped bug in your service, assume the individuals involved had the best of intentions, and either they did not have the correct information to make a better decision, or the tools allowed them to make a mistake.

I've personally seen one of the examples he highlights too.

Back in my sysadmin days a colleague accidentally deleted a production database. They immediately took their hands off their keyboard and said “hey team, I just messed up and need help”. We rallied together and came up with a solution without causing an expensive outage.

I agree with the premise, you cannot have blameless incidents without also have a blameless culture. Many good examples of what that is.