# Determining Incident Priority —PagerDuty

<https://www.pagerduty.com/blog/determining-incident-priority/>

- Host: [pagerduty.com](https://links.thingelstad.xyz/hosts/pagerduty.com/)
- Saved: June 20, 2017 (2017-06-20T20:07:48Z)
- Record: https://links.thingelstad.xyz/links/202e8b0fc8d1/
- JSON: https://links.thingelstad.xyz/links/202e8b0fc8d1.json

## What Jamie wrote

Good, simple writeup on how to approach two key metrics for incident management. Like how this follows the [KISS principle](https://en.wikipedia.org/wiki/KISS_principle). Priority = Impact + Urgency.

## Facts

- Kind: [Page](https://links.thingelstad.xyz/kinds/page/)

## Appears in

- [WT7: Weekly Thing for June 24, 2017](https://weekly.thingelstad.com/archive/7/), Links 📌

## Same host

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## Elsewhere

- Wayback Machine: https://web.archive.org/web/*/https://www.pagerduty.com/blog/determining-incident-priority/