Lessons From 11 Years of Community
vimeo.com/21043675
Video
Lessons from 11 years of community (my SXSW 2011 talk)
From the page
Saved with the link. Notes from 2007 to 2016 are mostly the page's own words, so this is probably an excerpt.
A lot of people missed my talk so I recorded it in my office as soon as I got home from Austin. It covers mainly moderation tips and ideas for building tools for more effective moderation.