I Don't Understand What Anyone Is Saying Anymore
blogs.hbr.org/pallotta/2011/12/i-dont-understand-what-anyone.html
From the page
Saved with the link. Notes from 2007 to 2016 are mostly the page's own words, so this is probably an excerpt.
I'd say that in about half of my business conversations, I have almost no idea what other people are saying to me. The language of internet business models has made the problem even worse. When I was younger, if I didn't understand what people were saying, I thought I was stupid. Now I realize that if it's to people's benefit that I understand them but I don't, then they're the ones who are stupid.