I worked in a video store for 25 years. Here’s what I learned as my industry died. - Vox
www.vox.com/2015/11/20/9757186/netflix-video-rental-store
From the page
Saved with the link. Notes from 2007 to 2016 are mostly the page's own words, so this is probably an excerpt.
I spent 25 years of my life in an industry that no longer exists. Maybe I'm not the most ambitious guy. But that time has provided me with an up-close look at not just how the industry is changing but how people's tastes, and the culture those tastes create, have changed with it.
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