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Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

hbr.org/2017/02/emotional-intelligence-has-12-elements-which-do-you-need-to-work-on

What Jamie wrote

A good reminder for leaders that emotional intelligence is broader than many people think. You need a solid foundation to engage with people, but in the workplace you also have difficult topics to navigate at times and those take a broader set of capabilities.