# How HubSpot "Fixed" Retention | Brian Halligan | LinkedIn

<https://www.linkedin.com/pulse/how-hubspot-fixed-retention-brian-halligan-rbxce/>

- Host: [linkedin.com](https://links.thingelstad.xyz/hosts/linkedin.com/)
- Saved: December 11, 2025 (2025-12-11T13:10:29Z)
- Record: https://links.thingelstad.xyz/links/9fc7fc15d1f7/
- JSON: https://links.thingelstad.xyz/links/9fc7fc15d1f7.json

## What Jamie wrote

Main components of how HubSpot totally flipped their focus and in the process made big improvements to core operating metrics — focused on customer outcomes.

## Facts

- Kind: [Page](https://links.thingelstad.xyz/kinds/page/)

## Appears in

- [WT336: Weekly Thing 336 / Culture, Retention, Transmission](https://weekly.thingelstad.com/archive/336/), Briefly

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## Elsewhere

- Wayback Machine: https://web.archive.org/web/*/https://www.linkedin.com/pulse/how-hubspot-fixed-retention-brian-halligan-rbxce/