Where Do Product Roadmaps Come From? - Inside Intercom
blog.intercom.io/where-do-product-roadmaps-come-from
From the page
Saved with the link. Notes from 2007 to 2016 are mostly the page's own words, so this is probably an excerpt.
What's on your product roadmap and why it is there? Paul Adams shares the five categories of ideas that get onto Intercom's roadmap.