Why we are underestimating Zoom & it’s impact? – On my Om

This is some big thinking from Om on how Zoom and the pandemic are introducing an entirely new behavior into our software, that of video. His thoughts on how that could be extended into many other types of software are interesting.

But it has established this generalized behavior of using video calls for everything. I wonder what the new vertical uses of Zoom will be. Will there be a modular, interactive, and customized learning process that merges the idea of Zoom-interface with Netflix-like on-demand capabilities? What about different platforms for allowing us to constantly upgrade our abilities?

Very interesting.