How companies use dark patterns to keep you subscribed
pudding.cool/2023/05/dark-patterns
What Jamie wrote
I do a lot of unsubscribing and it is surprising to me how nefarious and deceptive companies, in many cases very well regarded organizations, are in the process. All of a sudden they turn all the user experience expertise they have 180 degrees the other way and make it as difficult as possible to successfully engage with them.
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