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  "note": "I've coached many people on this over years. The most common place in technology for anger, or anger-frustration, to appear is dealing with system failures. Everyone is on edge, tensions are high, and people have a swirl of feelings from fear, anger, frustration, anxiety and many more coarsing through their system. The cortisol is pumping. But anger is not helpful, and creates a cancer in a culture. Leaders cannot exhibit it, and cannot condone it.",
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