# Scaling an Engineering Team from Zero to Infinity - Arush - Medium

<https://medium.com/@arush/scaling-an-engineering-team-from-zero-to-infinity-a07b6b67595>

- Host: [medium.com](https://links.thingelstad.xyz/hosts/medium.com/)
- Saved: May 21, 2020 (2020-05-22T02:51:54Z)
- Record: https://links.thingelstad.xyz/links/f87ec2c796ac/
- JSON: https://links.thingelstad.xyz/links/f87ec2c796ac.json

## What Jamie wrote

A bunch of interesting thoughts on how you scale an engineering organization from 1 person to a larger team and how that evolves. I like the pragmatism about tools in here, and the approach. 

I’m going to double emphasize a highlight in the middle.

> **This part is really important. Do not skip.**
> 
> For a while we were executing on epics and successively increasing revenue but our support team were extremely unhappy with their tools and our engineers were ignoring much needed chores. It took us a while to figure out that this was a huge problem. We were only optimizing for dollars. We found that epic impact can be measured in at least 1 of 3 ways:
> 1. Profit. Some epics will literally turn up on the P&L as increased profit. This is why Ben Horowitz says a good Product Manager owns his/her P&L.
> 2. Customer happiness. This is self explanatory.
> 3. Employee happiness. As your startup grows you will find that your employee tooling will degrade and cause incredible frustration with engineers, ops, customer service, all of the above. Some epics should be dedicated to keeping your people happy.
> 
> That means a piece of your business funnel can be red even if it is making customers super happy because it might be crippling for employees. This is really important.

Read that part above over and over, and over, until it really sinks in because it is extremely important. 👍

## Facts

- Kind: [Page](https://links.thingelstad.xyz/kinds/page/)

## Appears in

- [WT149: Weekly Thing #149 / RSS, Blogs, Giphy, Flour](https://weekly.thingelstad.com/archive/149/), Recommended Links

## Same host

- [Notion encourages busy-work and I’m tired of it - diesdas.direct - Medium](https://links.thingelstad.xyz/links/089694b55fcd/) (medium.com, May 7, 2020)
- [Product for Internal Platforms - Camille Fournier - Medium](https://links.thingelstad.xyz/links/0f03a9d53bee/) (medium.com, May 14, 2020)
- [What a typical 100% Serverless Architecture looks like in AWS!](https://links.thingelstad.xyz/links/1da30b6554fa/) (medium.com, May 28, 2020)
- [Looking Back on Four Years at The Times - The Startup - Medium](https://links.thingelstad.xyz/links/9ad0cbbe9011/) (medium.com, May 28, 2020)
- [75 Things White People Can Do for Racial Justice - Equality Includes You - Medium](https://links.thingelstad.xyz/links/79af05670b6d/) (medium.com, June 5, 2020)

## Saved the same week

- [Uncertainty, as mantra | Curious Public](https://links.thingelstad.xyz/links/63a2a6349b5e/) (jamesshelley.com, May 21, 2020)
- [A Short on How Zoom Works - High Scalability](https://links.thingelstad.xyz/links/1dcfe0e174fb/) (highscalability.com, May 21, 2020)
- [Doc Searls Weblog · Will our digital lives leave a fossil record?](https://links.thingelstad.xyz/links/c90c15e2097c/) (blogs.harvard.edu, May 21, 2020)
- [Facebook to buy Giphy for $400 million - Axios](https://links.thingelstad.xyz/links/cf0ed1ed1557/) (axios.com, May 21, 2020)
- [Solar’s Future is Insanely Cheap (2020) – Ramez Naam](https://links.thingelstad.xyz/links/4e32f304d902/) (rameznaam.com, May 21, 2020)

## Elsewhere

- Wayback Machine: https://web.archive.org/web/*/https://medium.com/@arush/scaling-an-engineering-team-from-zero-to-infinity-a07b6b67595