Exit, Voice, and Loyalty
en.wikipedia.org/wiki/Exit,_Voice,_and_Loyalty
Article
Exit, Voice, and Loyalty
Book on economic and political theory
From the page
Saved with the link. Notes from 2007 to 2016 are mostly the page's own words, so this is probably an excerpt.
Exit, Voice, and Loyalty (1970) is a treatise written by Albert O. Hirschman. The work hinges on a conceptual ultimatum that confronts consumers in the face of deteriorating quality of goods: either