Don Norman on how design fails older consumers
www.fastcompany.com/90338379/i-wrote-the-book-on-user-friendly-design-what-i-see-today-horrifies-me
What Jamie wrote
I've read Norman's "Design of Everyday Things" and he and Bruce Tognazzini were key designers behind Apple's famous Human Interface Guidelines and Apple's Advanced Technology Group. Norman is now 83 and observes how poorly modern design serves older people. This seems like something that deserves more attention.
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