Why People Go to Silence and How to Help Them Open Up
cruciallearning.com/blog/why-people-go-to-silence-and-how-to-help-them-open-up
What Jamie wrote
When I took Crucial Conversations training I wasn't necessarily surprised to do the self-assessment and see that I am a "go to silence" person, but I was surprised by how much. It was helpful for me to be able to see it in myself and acknowledge and try to manage it. But, I suspect that is a dragon I will never ultimately slay. This articles specific recommendations on how to avoid having the person you engage with go to silence rung true to me.